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Jenny Direct®

Our convenient at-home plans get you on the road to weight loss success from the comfort of your own home!

  • How does the at-home Jenny Direct® Program work?
  • How are foods shipped?
  • How do my weekly phone consultations work?
  • Who can join the Jenny Direct® Program?
  • What should I do when I receive my shipment?
  • Do you automatically reship me the food?
  • Is my Jenny Direct® membership transferable to a Jenny Craig Centre?
Q: How does the at-home Jenny Direct® Program work?

A: Jenny Direct®, Jenny Craig's easy at-home weight loss Program, offers the same great food, tools and personal support as Jenny Craig Local Centres, with the added convenience of having your delicious Jenny Cuisine™ and Program materials delivered directly to your door, plus the cost of shipping (Less than $2 per day). With Jenny Direct®, you'll get:

  • One-on-one Weekly Phone Support
    Each week, you'll speak privately with your trained Consultant via phone to plan your weekly menu and activities, discuss strategies to overcome challenges along the way, and celebrate your successes. A pivotal part of the Jenny Craig Program, these weekly consultations play a major role in our clients' successes.
  • Convenient Food Delivery – Straight to Your Door
    You'll order your Jenny's Cuisine™ from your Consultant and receive it right at your door, in two or four-week increments via Fed Ex (plus the cost of shipping).
  • A Fit for the Busiest Lifestyles
    If you have a busy schedule, travel frequently, or live far from a Local Centre, Jenny Direct® provides all the benefits of Jenny Craig in the convenience of your own home. Wherever your busy life takes you, Jenny Direct® is there for you – when and how you need it!

Learn more about Jenny Direct®.

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Q: How are foods shipped?

A: Jenny's Cuisine™ food items are shipped in two- or four-week increments via Fed Ex, which typically takes 2 to 3 business days to arrive at your home.

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Q: How do my weekly phone consultations work?

A: Each week, you'll speak with your personal Consultant for a 15-minute, private consultation. He or she will help you monitor your weight loss progress; encourage you to set personal goals to build a healthy relationship with food, lead an active lifestyle and add balance to your life; provide strategies to handle challenging situations such as dining out, traveling and unplanned changes; and also help you select satisfying and convenient weekly menus that fit into your lifestyle.

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Q: Who can join the Jenny Direct® Program?

A: Basically anyone who would qualify for one of our Local Centre Programs … and who prefers to lose weight from the convenience and privacy of their own home! Jenny Direct® is available to clients in all US territories and Canada. We also service APOs for the military.

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Q: What should I do when I receive my shipment?

A: First, open the "Start Here" package and follow the instructions. We also encourage you to look over the Success Made Simple Guide and Week 1 Menu before your first consultation, so you can maximize your time with your personal Consultant!

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Q: Do you automatically reship me the food?

A: No. When you get to the point where you only have one week of food remaining, you'll place your next food order with your Consultant during your weekly phone consultation.

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Q: Is my Jenny Direct® membership transferable to a Jenny Craig Centre?

A: Yes. Current client memberships are transferable back and forth.

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Take The Next Step - Get Started Today!

Get Started Today! With a free phone consultation, get answers to your questions and learn how Jenny Craig can help.

or call 1-800-597-Jenny

Get free access to recipes, weekly tips, eTools (like our Progress Tracker and Online Forums) and more. It's fast and free - register now with jennycraig.com.

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Why Jenny Craig

Change Your Life, For Life

Jenny’s comprehensive Food-Body-Mind approach is much more than just a diet. It’s the key to lasting change!

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It's Affordable!

Many Jenny Craig clients state they spend about the same or less on food than before they were on the program.

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